1. Usually, your order will be dispatched within 1-2 business days once it is placed on the website. However, in case of pre-order items and made-to-order items, the dispatch timeline will vary and may take up to 7 days from the order date. Kindly take a note on this.
2. Shipping charges on COD orders is ₹149 which has to be paid in advance while placing the order.
3. All your orders will take approximately 5-7 days to deliver from the date of dispatch.
4. The product prices displayed are inclusive of GST.
5. For any further information or help, you can write to us at support@5feet11.com and our team will assist you better.

1. We are happy to offer return/exchange on any unworn items except any sale item and made-to-order item within 72 hours of delivery.
2. An exchange/return fee of ₹100 per product is applicable to cover logistics and handling costs.
3. Kindly allow 7-10 business days for the return to be processed and the amount to be reflcted in your bank account.
PLEASE NOTE: REFUNDS/ BANK TRANSFERS ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.
4. For COD orders, a store credit will be provided within 7-10 business days from the day of return pickup on your registered e-mail address.
5. In-case of returns, a reverse pickup charge of ₹100 per product will be deducted, and the balance amount will be refunded back to your account in case of prepaid order or via store credit for COD orders.

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